Report a bug or request a feature
Something not working, or got an idea that'd make the portal better? This is the place for both.
What's a bug?
A bug is when something in the portal isn't working the way it should. A button that does nothing, a screen that won't load, or an error that pops up when it shouldn't. If it feels broken, it's probably a bug.
Not sure if it's a bug? Sometimes the portal's doing exactly what it should and a step just got missed, like a required field. That's completely normal. If you're not sure, send it in anyway and we'll take a look.
What's a feature request?
Something the portal doesn't do yet that would make your day easier. A report you wish you had, a step you'd love to skip, a field that's missing.
Tell us what you're trying to get done, not just the button you'd like, and we'll work out the best way to do it.
How to send it in
- Check the board first. Have a look at Bug status or Coming features. If it's already there, we're on it, so there's no need to send it again.
- Choose bug or feature request.
- Add your name and the email you log in with, so we can get back to you.
- Tell us what happened, or what you'd like.
- Record your screen. For a bug, show us what you clicked and what went wrong. For a feature, walk us through how you do it today.
- Add any screenshots, then hit Submit.